Accurate Payment Posting for Clearer Financial Records
ERA, EOB, manual payments, adjustments, denials, unapplied payments, reconciliation, and exception review — so your ledgers stay accurate and short pays are visible immediately.
Illustrative workflow — steps adapt to your practice
What this service includes
Payment posting and reconciliation ensures that every payment, adjustment, and denial is accurately reflected in your financial records. ERA and EOB posting is assisted by automation, while manual payments, adjustments, and unapplied amounts are reviewed by specialists. Reconciliation against deposits and exception review ensures that short pays and denials are identified immediately rather than discovered later.
- Where it fits in the revenue cycle
- How it supports practice operations
- How human specialists remain accountable
How this service works
AI-assisted. Expert reviewed.- 01
ERA Posting
Post electronic remittance advice automatically to the correct accounts.
Who: AutomationValue: High-volume posting handled quickly and consistently. - 02
EOB Posting
Post paper EOBs and non-standard remittances to the correct accounts.
Who: Automation, specialists on exceptionsValue: Non-standard remittances posted accurately. - 03
Manual Payment Entry
Post manual payments, patient payments, and non-electronic transactions.
Who: Posting specialistsValue: Manual transactions reflected accurately. - 04
Adjustment & Denial Review
Review adjustments and identify denials embedded in remittances.
Who: Posting specialistsValue: Denials identified at posting rather than later. - 05
Reconciliation
Reconcile posted payments against deposits and flag unapplied amounts.
Who: Posting specialistsValue: Ledgers match actual deposits and short pays are visible.
Core capabilities
The specific functions included in this service, each handled by experienced specialists with automation support.
ERA Posting
Electronic remittance advice posted automatically to the correct accounts.
EOB Posting
Paper EOBs and non-standard remittances posted accurately.
Manual Payment Entry
Manual and patient payments posted to the correct accounts.
Adjustment Review
Adjustments reviewed for accuracy and appropriateness.
Denial Identification
Denials embedded in remittances identified at posting.
Unapplied Payment Review
Unapplied amounts researched and applied correctly.
Deposit Reconciliation
Posted payments reconciled against deposits for accuracy.
Common operational challenges we address
The real issues this service is designed to resolve — without exaggerated outcomes or guaranteed results.
Delayed posting
When posting falls behind, your team cannot see current financial status or identify short pays.
Hidden denials
Denials embedded in remittances are missed when posting is not reviewed carefully.
Unapplied amounts
Payments that cannot be matched sit unapplied, creating ledger inaccuracies.
Reconciliation gaps
Without reconciliation against deposits, discrepancies go unnoticed.
Technology where it helps. Expertise where it matters.
Automation handles volume and consistency. Experienced specialists handle judgment, review, and accountability.
How technology supports this service
- ERA posting is automated for high-volume standard remittances
- Exception queues route non-standard remittances to specialists
- Denial flags identify denied claims embedded in remittances
- Reconciliation reports compare posted totals against deposits
How specialists provide oversight
- Posting specialists review every exception and non-standard remittance
- Manual payments are entered and verified by experienced staff
- Adjustments are reviewed for accuracy before posting
- Unapplied amounts are researched and resolved by specialists
Reporting and visibility
The categories your team will see in reporting for this service.
Payments posted
2,140
+5.8% MoM
Posting accuracy
99.1%
+0.2% MoM
Denials at posting
31
+6 MoM
Unapplied balance
$2.4k
-$1.1k
Illustrative dashboard data — not actual client results
How we get started
A structured four-step process from initial assessment to ongoing management.
Assessment
Posting workflow assessment
Scope
Remittance and deposit review
Onboarding
Reconciliation workflow setup
Ongoing
Ongoing posting with accuracy reporting
Solutions adapted to your specialty
Every specialty has its own coding rules, payer quirks, and revenue patterns. Our teams know the difference.
Questions about this service
If something is not covered here, our team is happy to walk through it during your assessment.
Yes. ERA is posted automatically, and paper EOBs and non-standard remittances are posted by specialists.
Bring Accuracy and Visibility to Your Payment Posting
Start with a focused review of your posting workflow and see where reconciliation and exception review can surface short pays faster.